Kempegowda International Airport (KIA) in Bengaluru. BIAL expects the added feature in the local language to help travellers navigate airport services with ease and familiarity.
| Photo Credit: File photo
The Bangalore International Airport Limited (BIAL) has incorporated a Kannada language option in the website of Kempegowda International Airport (KIA) in Bengaluru.
BIAL said that this added feature in the local language ensures travellers can navigate airport services with ease and familiarity.
The new language option will offer the following features: real-time flight information in Kannada, enabling seamless updates on departures, arrivals, and delays, effortless navigation through an intuitive interface that allows travellers to book flights, access transport options, and explore airport amenities, localised support with essential travel information, including security procedures, baggage policies, lost and found, and special assistance services, comprehensive FAQs to address common queries, simplifying the travel process.
“KIA is more than just a transit hub. It is a gateway to Karnataka’s rich cultural and linguistic heritage. We are pleased to introduce a Kannada version of our website that aims to create a more inclusive and accessible experience, ensuring our customers can access all necessary information in their preferred language,” said Hari Marar, Managing Director and CEO, BIAL.
BIAL added that the introduction of a Kannada language version builds upon the airport’s long-standing efforts to integrate Kannada across the airport environment.
The prominent multilingual signage across the airport, flight information display system, public announcement systems, signboards on shops and outlets, social media presence to staff assistance in Kannada are designed to reflect the culture and ethos of Karnataka.
Published – April 01, 2025 12:12 pm IST
