Air India issues statement after Delhi-bound flight returns to Chicago due to clogged lavatories

An Air India flight from Chicago to Delhi was forced to turn back mid-air due to multiple lavatories becoming unserviceable. Flight AI126 departed from Chicago O’Hare International Airport on March 5, but was forced to return approximately 1 hour and 45 minutes into the journey when crew members reported issues with several lavatories in both Business and Economy Class.

As the situation worsened, with eight out of twelve lavatories becoming unusable, the airline made the decision to divert back to Chicago rather than continue flying over the Atlantic.

According to Air India, an investigation revealed that polythene bags, rags, and clothing items had been flushed down the toilets, leading to a blockage. A spokesperson stated that “the decision to divert was taken entirely in the interest of passenger comfort and safety.” Upon landing, Air India said, affected passengers were provided with hotel accommodation and alternative flight options to complete their journey to Delhi.

The airline noted that similar incidents have occurred in the past, with objects like blankets, innerwear, and diapers being improperly disposed of in lavatories.

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